To start setting up an SMS:
- Go to the Content dropdown located on the top menu.
- Select New SMS.
Follow the chevrons at the top of the SMS Message builder to create your SMS.
Firstly, give your message a name when on the Templates & languages chevron. Recipients will not see this, it is just for your reference.
Click onto the Message content chevron to start writing your SMS content.
By default, the Allow longer messages to be sent box will be ticked, allowing up to 437 characters to be typed. However, we strongly recommend unticking this - the character limit will reduce to 138 characters but it will ensure that your message is as impactful as possible, while ensuring only 1 SMS credit is used. If your SMS is connected to an Akkroo form, it will not send if it is above the 138 character limit.
You can also send yourself a test to ensure the message reads as you intend it to by doing the following:
- Click Send Test in the top right hand corner.
- Input your number.
- Click Send.
Please note, if your SMS is sending from an unmarked phone number, your Pure360 account has not had an SMS mask applied to it - please contact your Account Manager if this is the case.
Click Finish in the top right hand corner of the screen to save your SMS message.