Syncing your device before and after your events is essential in order for all of your data to be accessible in your Talent Pool, but also so you have all new events available on your device.
Your device should sync automatically whenever you connect to a strong source of wifi. If you are connected whilst you are capturing data, it will all sync back immediately. If not, as soon as you connect to the wifi source later on, this process will start.
If your device isn't syncing automatically, you can manually force a sync to happen. Typically you will have to do this if you are on a weaker source of wifi, such as in a coffee shop.
To manually force a sync, you need to do the following:
- On the events screen, go to "Help" on the left and tap.
- Tap "Diagnostics".
- At the bottom, if you have anything to be synced, it will say "Sync Now". Tap it to manually start the syncing process. If you do not have any data to be synced, it will say "Synced".