We’d recommend adding an auto-email to all your events. This acts as a confirmation to the student that their registration has gone through successfully. It also gives you the chance to remind students of event details and give them more information.
Auto-emails are attached, edited and removed in the Automations tab of the form builder. You’ll see two options for auto-emails:
- On Registration: This email is sent when the student fills in and submits the form
- When Event Ends: This email is sent at midnight on the event date
In order to attach an auto-email, you need to do the following:
- Select the correct option depending on when you want this auto-email to be sent
- Click on the drop down box
- Select the correct auto-email from the list
- Click the green Save button
There is an option to test the selected auto-email using the Test Email Journey button. This will send the auto-email to the email address of the user logged in.