Troubleshooting & FAQ's
Solutions for common errors and frequently asked questions.
FAQ's - Data Capture Dashboard
- 1. What's the difference between a Data Capture & Guestlist event forms?
- 2. What's the best way to make an event form?
- 3. How do I add an autoemail or sms?
- 4. When I try to add an autoemail/sms, I can't see the one I want in the list?
- 5. What option do I select when adding an email?
- 6. How do I set up a reminder email/sms?
FAQ's - Data Capture App
FAQ's - Talent Pool
- 1. What information do the three sections on the dashboard represent?
- 2. How do I find the students I want to contact?
- 3. How do I create a contact list for sending an SMS or Email campaign?
- 4. How do I add a tag?
- 5. How do I create an SMS?
- 6. How can I find out how effective my attraction strategies were?
FAQ's - Email
- 1. How do I upload a contact list?
- 2. When I send a test email, the 'text only' version doesn't match the HTML visual version?
- 3. What are validation errors and how can I fix them?
- 4. How do I send an email test for Feedback and/or Approval?
- 5. How do I send a split test?
- 6. How can I resend my email to non-openers?